Pay Programs
in•cen•tive n. something, such as a reward, that induces action.
89. Regular Pay. At The Advantage Co., we pay people to turn intention into reality. We have both hourly and salaried personnel. Hourly personnel are paid a minimum of $7.25 per hour and time and a half for any hours over 40. This is their regular rate of pay. Salaried personnel are paid a minimum salary for specifically stated managerial responsibilities. They are paid a wage commensurate with the level of responsibility accepted by that individual. We endeavor to create an environment where your efforts will be rewarded according to the criteria for success I have set down.
All bonuses, vacation time, and disability benefits are forfeited upon termination of employment.
- 90. Fundamental & Functional Responsibilities. At The Advantage, everyone, as a merchant, has fundamental and functional responsibilities. If The Advantage Co. was a car, its fundamental responsibility would be to provide reliable transportation, all parts would be working towards that goal, but each part would have a functional responsibility: The brakes, transmission, engine, etc. would all have different functions, yet, all would be working in unison towards the desired result.
91. Fundamental Responsibilities. The fundamental responsibilities provide the foundation of our character, behavior, and performance. The following criteria define your fundamental responsibilities and are used in your evaluation:
a. Honesty and Integrity - Be honest with others and true to yourself. Understand what is accepted at The Advantage, and what is not. You help set the standards under which we will operate, make them the highest possible. It is better to do the right thing than to do things right.
b. Loyalty and Enthusiasm - You must want to belong to The Advantage team, and show it. You must understand that you are responsible for results, and that it will take an extra effort to do your job well. We do what needs to be done, which sometimes calls for extra hours, particularly at Christmas.
c. Concern and Respect - You must have concern and respect for the customer, The Advantage, and your co-workers. The customer is our first priority. Everyone affects this relationship, you must make it positive. You must also really care about the viability and growth of our business. Recognize, seize, and build opportunity. You must care about and respect the people you work with.
d. Appearance and Preparation - Are you presenting yourself properly? Do you know what your responsibilities are? Do you have an understanding of the resources necessary for 'Delivery Time'?
e. Information and Improvement - Are you informed about what is going on in the business and your area of expertise? Are you up on competitive information? Are you reading and learning, trying to improve? Get better or bitter, the choice is yours. It is your job to stay informed and keep me informed. Ignorance is no excuse. Be inquisitive.
f. Results - How well are you getting it done? Are you making The Advantage a better place? Are you delivering the goods at the moment of truth? Are you part of the ‘Magic’?
- 92. Business is a popularity contest. I want to be more popular than the competition. You can’t ignore the needs of people and expect to be popular. You may say, "I do my job", but I think you may not understand your job.
It's fundamental. - 93. Sam Walton. 'There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else!'